Perform all customer / branch financial transactions as per Delegation of Authority (Financial Limits)
Maintenance and record keeping of MIS related to cash / NPB as directed by the regulators / SOPs
Extraction, checking and monitoring of branch operational reports
Cash sorting and maintenance as per SBP guidelines.
Process Inter Currency Conversions / Transactions Over the Counter
Ensure efficient and errorless service delivery at counter as per Regulatory Laws and SOP.
Monitoring of overdrawn accounts/Dormant Accounts/Daily transaction List
Periodic / end of day counter cash balancing
Manage physical cash in hand ensuring nill shortage / excess as per GL
Raise Suspicious Transaction Report (STR) as and when required
Adhere the branch / counter cash ceiling to avoid additional insurance cost and risk
Cash payment & receipt analysis to maintain effective control over cash ceiling under approved/prescribed limit
Responsible for fund transfer entries and utility bills through cheque/drop box
Processing and recording of outward / inward local / USD, same day clearing/ inter-city collection
Outward Bills for Collection (OBC) and Foreign Bills Collections
Issuance / Cancellation / Handling of Lost reported cases of Pay-order & Demand Drafts (LCY/FCY)
ATM cash replenishment, claims handling and reconciliation with GL Account
Impress Account Management (Petty Cash)
Processing of Western Union / Faysal Rapid Cash Transactions on System and Record Keeping
Regular Monitoring and Balancing of Branch suspense accounts / Imprest accounts
Refer potential clients for cross sell activities
Handling of National Prize Bonds
Responsible for managing Cash Shipments IN / OUT
Sale / Encashment of Government of Security Bonds
CDR Payment
Custodian of vault keys / security stationary
Any other Banking activity assigned by the Supervisor
• Facilitate the customers and perform core duties of the bank.
• General banking transactions.
• Cross Sell of products: BANCA/Auto finance/Credit Cards/Loans.
• Conducting customer’s KYC/EDD.
• Issuance of Instruments BC/PO/DD.CDRs.
• Inward and Outward Bills for Collection.
• Transfer of Funds Local/Online.
• Clearing of Cheques.
• Respond Client Queries and provide them quality service.
• Processing of Visa Debit Card applications.
• Account Opening (Individual, Sole proprietorship, Joint, Corporate).
• Issuance of cheque books, ATM and Delivery.
• Handle and control transactions of customers by monitoring deposits and withdrawal accurately in line with SBP regulations and guidelines.
• Increase and maintain capability of cash handling by balancing the physical inflow and out flow of debit and credit with the help of vouchers.
• Plan and analyze the needs and priorities of the customers in order to ensure superior customer services management prior to the customer’s demands.
• Entry of opening cash balance, posting of all receipts and payments.
• Printing of cash balance statements and tallying of physical cash with general ledger balance.
• Obtaining accounts summary, teller cash and reserve cash at day end.
• Handling of the utility bills according to SOP.
• Preparing Cash Management report as per SBP guidelines.
• ATM Operations and Reconciliation. Any other assignment pertaining to Cash, assigned by line Manager
• Customer’s deposits and withdrawals in LCY and other related financial banking transactions.
• Follow Security measures for storage of cash and provide daily reports of branch cash position.
• Ensure compliance of all internal policies/SBP regulations and other manuals of bank.
• Visit SBP/Main branch for cash deposit and encashment.
• Provide efficient customer service with effective TAT.
Inventory Balancing
Establishing, maintaining and expanding your customer base
Maintaining accounts
Increasing business opportunities through various routes to market
Developing sales strategies and setting targets
Monitoring your team's performance and motivating them to reach targets
Compiling and analysing sales figures
Possibly dealing with some major customer accounts
Reporting to senior managers
Keeping up to date with products and competitors
Market research and analyzing market needs